Visa Is Facing a Service Disruption Affecting Payments in Europe

June 1, 2018

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JUNE 1, 2018

Visa outage: payment chaos after card network crashes

UK bank HSBC claims that Visa service is slowly returning.
Bank of Ireland, HSBC U.K. report customer payments issues
Visa says it’s investigating and working to resolve problem

A customer makes a payment with a Visa Inc. credit card at a restaurant in London. – Photographer: Simon Dawson/Bloomberg

Visa Europe confirmed on Twitter it is experiencing a service disruption that’s preventing some Visa transactions in Europe.

We are currently experiencing a service disruption which is preventing some Visa transactions in Europe from being processed. We are investigating the cause and working as quickly as possible to resolve the situation. We will keep you updated.

— VisaNewsEurope (@VisaNewsEurope) June 1, 2018

The Bank of Ireland told customers it’s aware of reports of Visa debit-card issues.

We are aware some customers are experiencing Visa debit card issues. This is impacting multiple banks across Europe. We will update when we know more. Cash withdrawals can be made at any BOI ATM.

— Bank of Ireland (@bankofireland) June 1, 2018

HSBC U.K. says it understands services are recovering slowly.

Sorry to hear about your experience Andy. We believe there may have recently been issues with Visa’s payments processing. From what we understand there are still intermittent issues but services are slowly recovering. ^NW

— HSBC UK (@HSBC_UK) June 1, 2018

While Paultons Theme Park advised customers to use a different method to purchase tickets.

We have been advised by our card processing partner that Visa card transactions throughout the UK are experiencing disruption. If you are trying to purchase tickets, please use an alternative payment method. We will keep you updated as the situation develops #visa.

— Paultons Theme Park (@paultonspark) June 1, 2018

Courtesy/Source: Bloomberg